Terms and Conditions

Cancellation Policy

If you cancel your booking more than 30 days in advance you will not be charged. If you cancel your booking within 15-29 days, you will be charged a $75 flat administrative fee. If you cancel your booking between 25 hours and 14 days, you will be charged 50% of the Fee. You will be charged 100% of the Fee if you cancel your booking within 24 hours.  Please note that during high season (15 November – 31 March) you will be charged 100% of the Fee if you cancel within 7 days of your booking.

No Wind Policy

 If the weather conditions are not suitable for your lesson, we will email you at least 30 minutes before your booking to reschedule, subject to availability. If the booking needs to be cancelled, you will receive a full refund.


 Please arrive 10 minutes before your lesson. If you are late and we have another booking after you, we will not be able to extend your time on the water. If there is no lesson booked after you, we will try our best to accommodate you. However, please be considerate of our instructors’ time.)

Rental Agreement


“ONDA” means Onda Water Sports Ltd. “Releasees” means ONDA, its directors, officers, personnel, employees, volunteers, instructors, agents, representatives, subcontractors and independent contractors. “Activities” includes any activities including, but are not limited to: paddle boarding, swimming, wing surfing/boarding, kiteboarding. “Equipment” means wings, foils, wing boards, SUP boards, kites, kite boards, watercraft and all other equipment available for rent from ONDA.


a) I will use the Equipment in a good and careful manner and will comply with all manufacturer’s requirements and recommendations, and will not alter or modify it in any way b) I accept full responsibility for risk of loss, theft, damage or destruction to the Equipment rented to me. In the event the Equipment is lost, stolen, damaged or destroyed I agree the full Rental Amount is still payable to ONDA. I agree to reimburse ONDA for any damage caused to the Equipment, including the full replacement cost of any equipment rendered unusable or not returned. c) The full Rental Amount is due to ONDA whether or not I make use of the Equipment during the Term.
d) Equipment not returned by the agreed time is subject to extra day(s) charge. e) I am familiar with the proper use of the Equipment and agree to use the Equipment only for its intended purpose. I understand that ONDA rental personnel are able to answer questions that I may have as to the proper use of the Equipment. f) I have made no misrepresentation regarding my height, weight, age or ability level. I understand that this correct information is required for ONDA to choose and adjust the Equipment for me. g) I confirm that if I am renting Equipment for which further protective equipment is recommended by ONDA that I will wear such protective equipment at all times. Examples include, but are not limited to, helmets, impact vest for foiling, lifejackets for water sports. 


I acknowledge that participation in the Activities for which the Equipment is used may involve risks, dangers and hazards including but not limited to: a) embarking, riding and disembarking from vehicles, and sports equipment, b) variable and uncertain weather conditions, water conditions  c) blind spots and areas of reduced visibility due to weather, d) collisions or impacts involving: natural objects, unnatural objects, other people. I also acknowledge that specific risks may be marked or unmarked, and may depend on the specific Activities and season. I further acknowledge that serious injury or death can result even with knowledge of the above risks, even when using properly functioning equipment, wearing proper protective equipment and following all applicable rules and direction.


I am fully capable of participating in the Activities without causing harm to others or myself. I take responsibility for my own safety and I agree to follow all of applicable rules and directions for participation.


I freely and voluntarily agree to assume all risk of personal injury, death, property loss, mental distress resulting from the acknowledged risks of my rental of the Equipment and participation in the Activities regardless of the cause.    


In consideration of the Releasees renting me the Equipment and enabling my participation in the Activities, I hereby agree to waive any and all claims that I may have now or in the future against the Releasees, and to release the Releasees from any and all liability for any personal injury, death, property loss or mental distress that I may suffer from my use of the Equipment and participation in the Activities regardless of the cause. I hereby covenant not to sue the Releasees for not protecting me from the risks that I have acknowledged and voluntarily assumed through this Agreement.


I agree to hold harmless and indemnify the Releasees from any and all liability for personal injury or property damage claimed by me or by a third party resulting from my use of the Equipment and participation in the Activities. I agree to accept financial responsibility for any harm caused to myself or a third party through my participation. If the Releasees are required to incur legal fees or other costs in order to enforce this Agreement against me then I agree to reimburse such costs.


This Agreement is the whole agreement between the Releasees and myself on the topic that it concerns, and I am not relying on any other representations or statements made by the Releasees on this topic. If any part of this Agreement is found to be invalid then the remainder remains in full force and effect. In the event of my death or incapacity, this Agreement is binding on my heirs, next of kin, executors, administrators, assigns and representatives as the case may be. This Agreement shall be governed by and interpreted in accordance with the laws of the Turks and Caicos Islands, and any litigation concerning this Agreement shall be brought within the Turks and Caicos Islands, provided that Onda may bring proceedings for the collection of money owed under this Agreement in any jurisdiction where the Renter for the time being resides.